 |
|
|
|
||
 |
|||||
|
|||||
|
External Resources: British Dietetic Association British Nutrition Foundation Food Standards Agency The Nutrition Society Complete Nutrition
|
|||||
|
||||||
|
|
|
 |
|
|
|
Pre-sales |
|
|
|
If you have any queries about Dietplan6 or if you have any problems installing or running the 30-day evaluation, you can email support@forestfield.co.uk or contact us by telephone, fax or post |
|
|
|
|
|
|
After sales |
||||
|
Dietplan6 has an initial 90 day warranty during which you can obtain unlimited, free support. Just email support@forestfield.co.uk or contact us by telephone, fax or post You will also receive, free of charge, any new version of the software that is released during the warranty period. |
||||
|
Reporting problems |
||||
|
|
|
Any errors that occur while Dietplan6 is running are reported in a pop-up window titled Dietplan6 messages and errors. Before closing this window, select Dietplan user form from the Help menu and enter your contact details. The error(s) will be copied into this form and you can add as much text as you wish, describing how and when the problem occurred. Please email, post or fax the completed form to us by following the instructions provided. The more complete the information you can supply, the quicker we will be able to resolve the problem. |
|
|
|
|
|
If you purchased or upgraded your copy of Dietplan6 after March 2007 you will be running the latest release 6.30. You can check for the most recent updates below and download them if required. Updates are each given a two-character alphanumeric suffix in sequence, such as U630a5 and you only need to download the most recent one as the updates are cumulative. To discover which release you are currently using, select About Dietplan6 from the Help menu of your installed Dietplan6 and note the release code that is displayed there. If you are running an earlier release of Dietplan6, that is, 6.11, 6.15 or 6.20, you can purchase an upgrade to the latest 6.30 release if you wish. If you want to stay with your current version, there may be a more recent update available that you can download free of charge. Click the appropriate button below to begin downloading the latest update.Please ensure that you download the update for the release you are currently running. If you select the wrong one, the update will not install. If your web browser gives you the choice whether to Open or to Save the file, choose Save and select a folder on your local hard disk where you would like it to be stored. Alternatively, right-click on the link and choose Save Target As.. from the pop-up menu. To install the update, first ensure that Dietplan6 has been closed down and is not running. Then locate the downloaded file on your hard disk using Windows Explorer and double-click on the file name. Alternatively, click Start then Run and use the Browse button to locate the downloaded file, select Open and then click OK. If Dietplan6 is installed on your local hard drive, the installer will automatically locate your current Dietplan6 and you can simply confirm it. If it is installed on a network drive (Dietplan6 Pro) or on a USB flash drive (Dietplan6 P3), you will probably need to enter, or browse for the location. If browsing, take care that the destination you confirm is the right one, for example E:\Dietplan6 and not E:\Dietplan6\Dietplan6. After confirmation, the installer will update all the required software components. Once it has finished, the downloaded file can be deleted. |
|
|||||||||
|
|
|
|
To find out which version you are currently running, start Dietplan6 |
|
|
|
If you are using the earlier Dietplan5 for Windows you can upgrade to the latest version of Dietplan6. Please contact us for a quotation. |
|
|
|
|
|
|
|
|
|
[Top] |